Gifts & Novelty

Due to the similarity of business application the Gifts and Novelty stores segment will include retail stores (and chains) that sell:

	discount hotels in Hall in TirolHandicrafts and other articles of various application
	Watches
	Toys and Sports articles
	Omaha Hi-Lo RegelsLuggage and Travel Needs
	Perfumes

This broad categorization of stores will in some aspects bear similarity with apparel / footwear stores (e.g., same item with different sizes and shades, finishes or flavors). At the same time there are also differences.

Specific Requirements

The needs specific to this segment can be summarized below. Click on each item in the list to see details.

Disparate product ranges

	The product ranges in these stores can be very wide and disparate and hence more SKU
	Different product ranges will obey different business rules. For example, in a typical gifts store, mark-ups may vary starkly according to the origin and finesse
	For Merchandising decisions separate sets of reports required for separate product ranges
	Sales Taxation will vary across products
	Promotion schemes will be different for different products

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Style / Article reference

	Data entry with Size-Color matrix required for these products
	Columnar reporting of size-wise figures required for these products
	Style/Article-wise reporting require

Special additional services

	Gift wrapping and door-delivery are services that are to be billed along with the item sold
	Services like name embossing/engraving are to be taken up separately and billed separately
	The software has to handle service as a separate component and keep track of billing as these will not suffer sales tax and service tax may be applicable

Product Attribute

	As an extension of the first point mentioned above, different product ranges will have to be analyzed differently
	Flexible analysis classification required

Solutions

The SHOPER and ValuePRO range of solutions suite the requirements of these segments well.

shoper _retail_solutions

shoper _{point-of-sale}

	The inbuilt Size-Color Matrix addresses the requirement for those products that require them. At the same time there can be other products that do not require the feature
	Dual identification of SKU by Stock Number (barcode number) and Product/Brand/Style/Color/Size
	Reports on Style/Article-wise sales and stock movement helps merchandising decisions
	Size-wise columnar reports of stock/sales etc for only specific range of product
	Flexible sales tax cataloguing
	Provision for billing services rendered
	Product-Brand-wise Business Rules helps handling disparate ranges of product better with specific set of business rules for each product-brand combination
	Capturing of image of merchandise
	Promotional schemes can be defined distinctly for each product range
	Style/Article Catalogue with Pivotal size and Ideal size-wise stocking ratios
	Provision to combine services with products sold in the same invoice
	Stock-turn out analysis helps decide on retention, reorder or disposal of merchandise to ensure a faster stock-turn-out which is essential for these segments

shoper _e

	All the cataloguing and reporting features mentioned above
	Information on movement of Styles/Articles across the chain
	Performance Tracking of Product Story / Collection across retail chain

shoper _c - Customer Appreciation Reward & Empowerment - CRM:

	Customer Profiling
	Unlike consumer goods or durables, these segments of retailing need to ensure
	Cross promotions across product range using customer purchase history

Clientele

	Handicrafts & Gift Articles
	Watches
	Toys & Sports
	Luggage & Travel Needs