The escalation of conflict into violence in our homes, schools and communities has most of us looking for answers.  We feel the need for training in how to resolve conflicts before they erupt into unmanageable situations.  The stakes are obvious.  A peaceful, harmonious environment is conducive to learning and increases productivity, health, and a sense of security.

 

'Enhancing Leadership through Conflict Resolution' is a workshop which offers highly effective training in conflict resolution and leadership. People from all walks of life participate.  Past participants have included, among others:

	Government officials and employees
	NGO executives and staff members
	Professors, teachers, and students
	Parents
	Out-of-school youth
	Business owners and employees
	Doctors, dentists and nurses

 Howyou will benefit from this workshop

 

	Increase your understanding of the root causes of conflict, including significant cultural elements
	Learn to manage multicultural teams and situations
	ERROR MSGAcquire new skills in transformative leadership and collaborative conflict resolution
	Better understand yourself and others through sensitive listening
	Enhance your leadership skills through conflict resolution

A hands-on, comfortable learning environment

 

Participants enjoy the chance to practice as they learn and thereby internalize skills in conflict resolution.  The Workshop includes:

	Identifying the root causes of conflicts
	Listening exercises
	Putting yourself in another person’s shoes through role playing
	Learning to use the 'Bridge Model' to analyze and resolve conflicts
	Studying how cultural differences affect interpersonal communication

 

The Alumni Program

'Enhancing Leadership through Conflict Resolution' is considered by many to be the best workshop they have ever attended. Many have repeated the workshop and found it equally fresh and exciting the second time around.  In response to those who wish to repeat the workshop, an Alumni Program has been created.   Alumni qualify to come again for a $30 fee*.  Alumni may also bring a guest for a special rate.                 *Fee includes refreshments but not course manuals.

 

Other Services

In-house training is available for corporations, schools, NGO's, churches, etc.  The workshop is customized to fit the particular needs of your group. One-on-one coaching is also available.

When:	From 9 am to 4 pm, Fridays, Fall 1999 September 10, 17, 24 October 1, 15, 29 November 5, 12
Where:	Inter-Church Center 475 Riverside Drive, NY (Corner of 120th Street) For more information and for registration, please contact: 9:00 am - 5:00pm              After office hours:               Sharon Fritsch                 Alicia Cardel                    Tel: (212) 870-3290             (718) 706-1792                 Fax (212) 870-2729            (212) 662-8500                                                       e-mail: acardel@aol.com

About the Facilitator

Alicia Cardel brings to her workshops a wealth of experience from her work with government leaders and non-governmental organizations in Asia, Africa, Europe, Latin America, Australia, The Pacific and North America.  Ms. Cardel has an extraordinary sensitivity to, and understanding of, people.  Everyone feels at ease in her workshops. 

black jack online strategieAlicia Cardel is a graduate of the School of International Public Affairs at Columbia University.  She is the recipient of two prestigious international awards in recognition of her pioneering work building inter-governmental relations.