Returns Policy

Our returns center will refund or exchange any merchandise that is returned in its original packaging within 30 days from the date of purchase. Merchandise that was received damaged may also be returned within 30 days. A receipt is required for all refunds and exchanges, and we cannot accept merchandise from other vendors.

How to Return Merchandise
To return packaged or damaged merchandise, indicate the reason for return on the packing slip that came with your order. Include the packing slip with the merchandise, and wrap everything securely. Ship the merchandise to the address on the front of the slip. For added protection, we suggest you insure the return shipment or send it via a trackable express courier service.
If you have lost your packing slip, please record your order number (your order number was included in the order confirmation e-mail message we sent you) on a separate piece of paper and ship the merchandise to the following address:

Returns
R&D Communications
3211 Frederica Street
Owensboro, KY 42301
1-800-895-8599

How to Return Gift Items
You may return a gift for store credit or a refund. To return a gift, include the packing slip, if available. If you did not receive a packing slip with the order, simply write on a separate piece of paper the name and e-mail address of the person who purchased the gift, along with your name and physical and e-mail addresses, and ship the product to the address listed under "How to Return Merchandise."

Refund Information
All refunds will be issued within five days of return receipt. A customer service representative will confirm the refund date and amount via e-mail. Please note that shipping and handling costs will not be refunded unless the return is being made due to an order error on our part. If you have any additional questions about this policy, please contact us at the address above.